This is a free Customer Services Administrator Resume pattern that includes objectives and tips to get you the most outstanding job. This specialized resume template with action words will assist you in writing perfect CV for the desired Customer Service Administrator Job.
JONATHAN NELSON
656, Park Avenue Heights,
Camilla City, Georgia,
United States of America,
Phone: 91545 – 3422
CAREER GOAL:
Attain a dependable and challenging position with an expanding organization where my work experience will have important application and utilization of my opportunity for progression.
SKILLS:
- Capable to multi-task in very fast moving environment
- Able to achieve short term goals while driving longer term systems development
- Outstanding communication skills
- Proficient with Word, Excel, MS Outlook
- Able to communicate in French or German
WORK EXPERIENCE:
2005-Present
Customer Service Manager
AVOCENT CORPORATION, ALABAMA, U.S
- Complete the responsibility for the control of a staff of twenty-nine people within the customer service department.
- Work as an in charge for the recruitment and training of customer service representatives. Handle the requests/requirements of high revenue commercial accounts through extensive follow-up procedures.
- Carry out market research surveys amongst client base to seek feedback on sales techniques, follow-up methods and quality of after sales service.
- Develop customer service based on client feedback through the development of new policies and procedures.
EDUCATIONAL QUALIFICATION:
BS IN SALES AND MARKETING, 1996
FERRUM COLLEGE, VIRGINIA, U.S
MASTER IN SALES AND MARKETING, 1998
HAMPTON UNIVERSITY, VIRGINIA, U.S