The IT operation support analyst supports the trading and clearing systems. They are responsible for solving internal and external problems of the customer related to the IT issues. We hope that this resume will guide in the effective manner.
PERSONAL DETAILS:-
Jenny Walker
Park Avenue 16506
Lanai, Hawaii
U.S.A
(814) 836 – 9640
OBJECTIVE:-
With the unified technical and business knowledge I am looking the job of the IT Operation Support Analyst so as to increase my experience in this field.
SKILLS:-
- Good knowledge of firewall, switch, router and proxy technologies.
- Familiar with LAN/WAN, Microsoft OS etc.
- Willingness to work in shifts as per requirement.
- Ability to work on weekends and after normal hours.
- Outstanding written and spoken communication skills.
- Knowledge of UNIX, JAVA, VB, Web Logic etc.
- Ability to quickly find the problem and give the solutions.
PROFESSIONAL EXPERIENCE:-
Global Technology
Lanai, Hawaii
(2009- Present)
IT Operation Support Analyst:-
- Handle the incoming mails and phone of the clients.
- Solve the daily matters of the customers.
- Develop the performance and reliability by applying technical knowledge.
- Communicate effectively with the vendors.
- Recognize the platforms of ICE Clearing and Trading.
Serco Inc
Honolulu, Hawaii
(2002- 2005)
Operation System Analyst:-
- Provided internal operation support to numerous of systems, batch processes, network LAN/WAN, database etc
- Administered all the systems and partners.
- Communicated with the internal and external clients.
- Gave notices and acceleration for preservation.
EDUCATIONAL QUALIFICATION:-
Bachelor of Computer Science
Chaminade University of Honolulu